Terms of service
Terms of Service
Folluxa Terms of Service
Last updated: June 2026
1. Overview
These Terms of Service apply to all purchases and use of services provided by Folluxa. By placing an order on our website, you agree to these terms.
2. Our Services
Folluxa provides digital social media growth services for platforms such as Instagram, TikTok, and Facebook. Our services may include followers, likes, views, comments, reposts, or other social engagement packages depending on the selected product.
3. No Password Required
We do not ask for your social media account password. Customers must only provide the correct public profile, post, reel, video, page, or content link requested on the product page.
4. Customer Responsibility
You are responsible for providing accurate order details. If you submit an incorrect, private, broken, restricted, or inaccessible link, delivery may be delayed or may not be possible until correct information is provided.
5. Public Account Requirement
Your profile, page, post, reel, video, or content must remain public during delivery. Private, restricted, deleted, or unavailable content may prevent successful processing.
6. Order Processing
Orders usually start processing as quickly as possible after checkout. Processing and delivery time may vary depending on the selected service, package size, platform activity, payment review, technical conditions, or order volume.
7. Digital Service Consent
By placing an order, you request that Folluxa begins processing your digital service as soon as possible after checkout. Once processing has started or the service has been delivered, cancellation may no longer be available except where required by applicable consumer law.
8. Results and Limitations
Folluxa does not guarantee specific business results, sales, income, virality, engagement rate, or long-term platform performance. Social media platforms may update their systems, algorithms, or policies at any time, which may affect visibility, speed, or retention.
9. Refunds, Replacements, and Compensation
Refunds and compensation are handled according to our Refund Policy. Where possible, Folluxa may provide replacement, refill, correction, or service compensation if an issue occurs. Your statutory consumer rights are not affected.
10. Prohibited Use
You must not use Folluxa services for illegal, harmful, deceptive, abusive, or prohibited activities. We reserve the right to refuse or cancel orders that appear suspicious, unlawful, or harmful.
11. Platform Disclaimer
Folluxa is not affiliated with, endorsed by, sponsored by, or officially connected to Instagram, TikTok, Facebook, Meta, or any other social media platform. All platform names and logos belong to their respective owners.
12. Contact
For support, order questions, or policy questions, contact us at support@Folluxa.com.