Shipping policy
Shipping & Delivery
Digital Delivery Policy
Last updated: June 2026
1. No Physical Shipping
Folluxa provides digital social media growth services only. We do not ship physical products, parcels, or printed items.
2. Fast Digital Processing
Orders usually start processing as quickly as possible after checkout. Delivery time may vary depending on the selected service, package size, platform status, payment review, order volume, and technical conditions.
3. Possible Technical Delays
If delivery is delayed, it is usually due to a technical reason such as an incorrect link, private profile, deleted content, platform update, payment review, or temporary system delay. We will work to process or correct the order as soon as possible.
4. Customer Requirements
- Provide the correct public link or username requested on the product page.
- Keep your profile, page, post, reel, or video public during delivery.
- Do not change the link, username, or privacy settings during delivery.
- Contact support if you notice an issue with your order details.
5. Delivery Support
If your order appears delayed or you believe there is a technical issue, contact us at support@Folluxa.com with your order number and order link.
Important
Since this is a digital service, there is no tracking number or physical shipping confirmation.